Marshall Group is the audio, tech and design powerhouse uniting musicians and music lovers through genre-breaking audio innovation. We are home to Marshall, Natal Drums, Urbanears and adidas headphones.

For over sixty years, we’ve amplified the sound of the world’s most talented artists. We’ve brought their music to crowds and solo listeners everywhere. We give sound a design that resonates with ears and eyes, as well as at a deeper cultural level. No matter the scene or music genre, we aim to excite, intrigue and surprise.

Bridging iconic rock ‘n’ roll heritage with cutting-edge innovation and culture-driven brand-building, our group activities span professional music equipment, consumer electronics, live events, a record label, and more.

We empower around 800 highly talented people across 8 global locations. Our products are sold in over 90 markets worldwide, totalling a combined annual turnover of USD 360 million.

Pay range:

Base Salary: $65,000 - $75,000

Roles & Responsibilities:

• Processes orders for outbound shipments and returns through ERP system.

• Plan and coordinate shipments between the warehouse and Customers

• Track shipments from initial stages thru final delivery with carrier.

• Update teams on order exceptions, and updates.

• Submit portal and EDI ASN, and Invoices through 3rd party Portal and/or EDI system

• Works with the warehouse to ensure timely shipping and accuracy of order shipment.

• Provide transportation quotations to customers and Regional Sales Managers

• Prepare commercial documents for international shipments

• Charge customers for prepay shipments.

• Catalog Updates within respective vendor portals

• Sending product samples to vendor accounts

• Chargeback research and dispute

• Monitor Inventory levels within respective vendor portals

• Analyse and provide forecast improvements where necessary

• Perform other Support functions and roles as needed

• Ad hoc support for Operations Team on IT and system improvement projects

Who we’re looking for:

• Strong interpersonal skills and ability to influence internal and external team members to get results
• Detail orientated with the ability to prioritise, analyse, and interpret results
• Self-starter, opened to digging deeper or seeking answers within our data with minor oversight from leadership
• Excited to work in a fast-paced and ever-changing environment
• Enjoy working in a team environment and helping others succeed

You probably have the following experiences & skills:

• Bachelors in Supply Chain, Operations or Customer Service or 3 to 5 years relevant supply chain experience in operational or consulting roles

• Strong understanding of end-to-end supply chain concepts and financial acumen

• Experience and knowledge of musical instrument retailers and portals (i.e. Musician’s Friend, Sweetwater, Guitar Center, etc.)

• Strong quantitative, analytical and critical thinking skills with demonstrated use of data analysis and metrics to drive decision making and continuous improvement

• Experience with ERP systems (Microsoft Navision experience a plus!)

• Intermediate to advanced knowledge of Excel

Our pledge:

We thrive to foster an inclusive workplace and we do not discriminate on the basis of race, religion, disability, colour, national origin, gender, sexual orientation, age or marital status. We firmly believe that Marshall thrives when our employees do, leading to better experiences for our consumers.

Does this sound like you?

We look forward to reviewing your application!